[FIXED] Citrix Printing issue: Windows cannot print due to a problem with the current printer setup

September 6, 2011

Just wanted to make a note of this one!

Basically, some users on a XenApp 5/Windows Server 2008 farm couldn’t print from Office 2007 programs and received an error “Windows cannot print due to a problem with the current printer setup”

The error is caused due to a bug in Windows Server 2008 which does not allow more than a 100 print queues (often Citrix servers will exceed this with mapped client printers etc).

Discussion: http://forums.citrix.com/thread.jspa?threadID=256687&start=30&tstart=0

Hotfix: http://support.microsoft.com/kb/2532459

posted in Citrix, Terminal Services, Windows Server, Windows Server 2008, XenApp by Sam Kendall

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